I completed my BA (Hons.) at Monash University specialising in Behavioural Studies and Anthropology.
My research experience lies in the area of social and government research where I've worked with a number of large organisations and departments such as Australia Post, DHHS, WorkSafe Victoria, and TAC.
Prior to joining BehaviourWorks I worked across many different topic areas including road safety, mental health, vocational health and safety, patient satisfaction and the environment.
I've also played an active role in designing and testing best practice methods for survey data collection. During my time at The Social Research Centre, I was involved in several studies to improve the response rate and quality of survey data.
Since joining BWA, I've worked on projects relating to understanding digital inclusion, employing a Pay What You Want pricing mechanism for an up-close animal encounter, the monitoring and evaluation (M&E) of government-sponsored behaviour change campaigns, and increasing influenza immunisations using written communications.
I've written several research articles which have been published in peer-reviewed academic journals including Public Administration Review, Behaviour & Information Technology, Health Communication, and Health Research Policy and Systems.
Some of my recent publications include:
Borg, K., Dumas, D., Andrew, E., Smith, K., Walker, T., Haworth, M., & Bragge, P. (2020). "Ambulances are for emergencies: shifting behaviour through a research-informed behaviour change campaign".
Borg, K., Jungbluth, L., & Smith, L. (2020) "Pat, Play, and Pay: Trialing a Pay-What-You-Want Model for an Up-Close Animal Encounter",
For a complete list of published journal articles check out my Google Scholar profile.